Refund & Returns Policy – Outdoor Achievement Group, L.L.C.

Overview

The Outdoor Achievement Group, L.L.C. is committed to providing quality products and services.

Refunds

Live events: Refunds for live events are processed through the event organizer. You can initiate a refund request any time before the start of the live event.

Courses: On-demand and self-study courses are non-refundable.

Other items can be refunded for the purchase price minus shipping costs within 30 days of the original purchase.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at explore@outdoorachievement.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We are happy to replace items that are defective or damaged.

Shipping returns

Return to:

Outdoor Achievement Group, L.L.C.
ATTN: Returns
8265 S. Walker
Oklahoma City, Oklahoma 73139

The consumer is responsible for return shipping. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.